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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommie Pearson

November 29, 2023

5  out of  5 rating by Tommie Pearson
"Cynthia S. was very helpful!"
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Amirah Peterson

August 31, 2023

5  out of  5 rating by Amirah Peterson
"Today i got help and she was very amazing . And straight forward with everything i really appreciated it"
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Chris Maciolek

August 28, 2023

5  out of  5 rating by Chris Maciolek
"Very friendly and helpful. Pick up the phone right away each time and are able to help with any requests and accommodate any needs"
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Danita Fox

August 15, 2023

5  out of  5 rating by Danita Fox
"Great customer service. Cynthia was very professional, friendly and made the process seamless."
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Mackenzie Huttemann

August 14, 2023

5  out of  5 rating by Mackenzie Huttemann
"Cynthia was very helpful and insightful! She made the process extremely easy!"
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Damond Warren

August 13, 2023

5  out of  5 rating by Damond Warren
"Erica is awesome and amazing as a businesswoman. Her staff reflect her mission and vision. I highly recommend her for your service needs in all areas listed on her website!"
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Elijah Falk

August 12, 2023

5  out of  5 rating by Elijah Falk
"Both Erica and Cynthia were very helpful and offered a competitive quote compared to other providers."
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Kerrin Jennings

August 11, 2023

5  out of  5 rating by Kerrin Jennings
"Easy to contact and quick to provide updates!"
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vidhya iyer

August 10, 2023

5  out of  5 rating by vidhya iyer
"Great and prompt service when we ask for any requotes. Their quotes were also competitive."
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tionna gathers

August 9, 2023

5  out of  5 rating by tionna gathers
"They’re sooo helpful!"
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Chef Tim McLean

August 2, 2023

5  out of  5 rating by Chef Tim McLean
"Did a great job analyzing our current policy and suggesting a new one that saved us money!"
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David Mandell

August 1, 2023

5  out of  5 rating by David Mandell
"Erica has been our insurance agent for home and auto for more than 20 years. She is responsive, flexible and extremely helpful. We are very happy with our bundled rate, and happy with how they’ve helped us when we’ve had home or auto troubles."
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Lois Napper

June 2, 2023

5  out of  5 rating by Lois Napper
"Erica has been amazing. She educated me, walked me through the process and got me great rates. I will not be leaving State Farm for awhile."
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Jacob Schreiber

June 1, 2023

5  out of  5 rating by Jacob Schreiber
"I was today years old (33) when I truly understood what I have been paying for and what I actually needed to be paying for when it came to car insurance. Not only did Renee Raysor-Winstead help me save a bunch of money when it came to my car insurance payments, she also helped me understand what options I need (and don't need) and what made sense for me in my personal situation. Renee clearly explained what every option was, and took the time to understand my questions and circumstances to help me make the best informed decision for myself. I cannot recommend this team enough, specifically Renee! Favorite insurance agent of all time!"
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Shelly Chu

May 4, 2023

5  out of  5 rating by Shelly Chu
"Erica was incredibly polite, incredibly quick to respond, and wildly helpful in this whole process! Incredibly lovely and helpful statefarm agent."
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Toni Scott

April 18, 2023

5  out of  5 rating by Toni Scott
"Erica Martin and her team always go above and beyond with any questions or concerns I may have pertaining to my mom's insurance. My mom is 88 yrs old and sometimes forgets to either pay her bill or doesn't understand when her policy is updated. Erica's team is always available to assist me with understanding the changes or helping me make sure my mom's account is always current."
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Staci Scott

September 27, 2022

5  out of  5 rating by Staci Scott
"Today Keenan McIver went out of his way to help me. I called the office at 4:58 pm. I didn't expect anyone to answer but was so glad someone did. Long story short I had one issue after another but Keenan was friendly, professional, patient, and just plain nice. And soooo helpful! It was the end of a long work day for me and I really appreciated Keenan's customer service. Great service is lacking in so many places but not at Erica Bantom-Martin's office! I've been with them for years and I'm not going anywhere. Thanks again Keenan you're the best!"
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Rebecca Deschepper

September 8, 2022

5  out of  5 rating by Rebecca Deschepper
"Erica is very friendly, great customer service and all staff treats you like family!!"
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Kim R. Evans

September 1, 2022

5  out of  5 rating by Kim R. Evans
"Erica Bantom Martin’s office has served me well for many years! And I would like to take the time to acknowledge one of her outstanding Customer Service Representatives, Keenan McIVer! It has been a pleasure to have him work with me to resolve some very important issues that came about. This young man is courteous , has excellent customer service skills and will not stop until he can get the answers/solutions to your situation. He performs his job with a smile and it shows, right through the phone! I haven’t experienced this level of customer service in a very long time, anywhere. Keenan, keep doing what you do and Erica thanks for hiring such a devoted employee."
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Lightning Jay

August 19, 2022

5  out of  5 rating by Lightning Jay
"Over the course of several years, I have worked with a number of the people working within Erica's office. I have found every single one of them to be knowledgeable, helpful, and extremely professional. Even against that high standard, the associate I recently worked with, Keenan McIver, stood out as particularly patient and resourceful as I worked through a number of transactions. Insurance can be stressful and complicated and it makes a big difference to work with people who make a little extra effort to be kind."
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Jane Callahan

May 31, 2022

5  out of  5 rating by Jane Callahan
"Keenan was such a pleasure to do business with he was friendly patient respectful and caring again a real pleasure"
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Jane Theis

April 11, 2022

5  out of  5 rating by Jane Theis
"I've used this office for many years - for renter's insurance, vehicle insurance, & now, homeowner's insurance. I've found the personnel friendly & helpful, responsive to calls or emails, and very professional, knowledgeable, & thorough."
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Audra Thorpe

March 15, 2022

5  out of  5 rating by Audra Thorpe
"Erica and her staff are AMAZING!!! She is very knowledgeable and personable with her clients. She help me to secure insurance…. And made sure my questions were answered. Beautiful experience."
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Aisha Al Muid

February 18, 2022

5  out of  5 rating by Aisha Al Muid
"Erica has stood the test of time delivering outstanding customer service and efficient protocols. Her staff are very informed and supportive. Continued success. I have been happy with Erica for over 10 years!"
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chyrese Boyd

February 3, 2022

5  out of  5 rating by chyrese Boyd
"Erica Martin and her team is extremely professional. Rates were competitive but it was the customer service that sealed the deal for us. She was able to bundle our home and auto insurances to provide us with the best rates. She went out of her way to make sure we had what we needed. She was very helpful with our transition to a new city. We would absolutely recommend this insurance agency."