State Farm® Insurance Agent Erica Bantom Martin

"Excellent service. I needed three days of back and forth between myself and my landlord to complete a fairly complicated rental insurance policy. Cynthia helped patiently the entire time, and had lots of expertise to help clarify when I was confused."

"Super helpful and kind, she helped me transfer an NJ policy to a PA policy quickly and easily!"

"Cynthia was very sweet and helped me get renters insurance! She was very patient while I figured out what my lease actually required and the process of setting it up was stress free."

"They are the best team!!! They are so quick to update all the information. I love the note card surprises, the phone calls to confirm everything, and swift email replies. The team is also SOOO nice. Shoutout to Cynthia! :)"

"Super quick and easy experience"

"Was moving from out of state to Philly and this team made it so easy to adjust my policy so I can have the appropriate documentation for my new home. Cynthia was great in following up quickly and explained everything to me!"

"I was searching for a renter’s policy as I am out of state. Darrell, Cynthia, and Amanda provided top-notch customer service and assisted in setting up my policy in a short amount of time. This office is timely, responsive, and truly care about their customers! Wonderful!"

"I am very happy with my State Farm office. The agents are always polite and friendly. Mrs. R. Winstead is very good at helping me with my policy. She answers all my questions and explains things in depth. I get my quotes in a timely manner and Mrs. R. Winstead is a pure ray of sunshine exemplary customer service!"

"I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."

"I had an out of state policy to transfer, and Cynthia was quick to get my new policy all sorted out! She worked to get me the best price possible in less than 24 hours. Would recommend!"

"Cynthia was a delight! Very helpful and knowledgeable. Thanks!"

"Cynthia has excellent customer service and was very helpful in helping me with my renters insurance!"

"The team at this office is always super helpful and very professional: I have been working with them since 2010. Most recently, I very quickly needed a new apartment insurance policy and Cynthia made sure I had all the right information and got exactly what I needed settled within a few minutes."

"I’ve had the pleasure of working with Cynthia who is not only very professional, but quick and efficient at her job. As a first time homebuyer, I appreciated that she took the time to clearly explain the process and policy, and she helped me save by bundling home and auto. Thank you Cynthia!"

"Cynthia made setting up my renters insurance at my new apartment a breeze! She was friendly and patient to work with and answered all my questions through the quick process. Definitely would recommend!"

"I got renters insurance through this office and they were very fast and professional and patient when I made a mistake. Happy with them so far!"

"Cynthia turned a difficult task for a first time home buyer into a great experience! She provided so much education into the policy and helped me select a policy that provides adequate coverage and affordable! Thanks for your help today!"

"Cynthia Salgado was very helpful and very patient! Very great customer service experience."

"I have multiple policies with State Farm all done through Erica's office and everything has been easeful for me and taken care of so quickly by Cynthia and Erica!"

"Cynthia was super helpful in setting up my policy and informative in helping us decide what the best policy was for us"

"The Erica Martin office provides excellent service. They really know what they're doing and talk you through all the details of policies for home and auto and I'm sure other things."

"The customer service I received from Ms. Cynthia was outstanding. I love State Farm!!!"

"I had a wonderful experience working with Cynthia. She was very quick and efficient to cancel a policy that didn’t work for me and obtain a new one!"

"My family have had the great pleasure of doing business with Erica and staff for decades now. Her dedication to superb customer service is unsurpassed in my experience. Not being so "tech-savy", I greatly appreciate the patience, courtesy and assistance I receive when making payment or doing anything by phone. Particularly during the quarantine. The staff takes initiative to keep me abreast of any benefit I may be entitled to and are resourceful in offering information and suggestions. The personal touch of imminities such as cards on the holidays, while small, kind gestres are not so common today and greatly appreciated. Finally, and I could say more, the office of Erica Bantom Martin is way more than "Like a good neighbor" but more like family. Mrs. Martin did not have to attend my wifes funeral, but she did. That is above and beyond the pale. Needless to say, I will be with State Farm."

"I wanted to get the additional interests address changed on my renters insurance and Cynthia got the job done in just a few minutes. She is very efficient!"