State Farm® Insurance Agent Erica Bantom Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
juanita lawrence
September 8, 2026
"I’ve been with this office for approx 23 yrs and never had an issue. They are pricey but State Farm is all I know and sometimes you have to pay for good service."
Anthony Davis
September 4, 2026
"Cynthia is awesome ❤️ she was patient 💜 Very enlightening 💛 and just a overall positive experience ❤️💜💛"
"Thank you for sharing such kind words about Cynthia! ❤️ We’re so glad her patience, knowledge, and positive approach made your experience a great one. Providing clear answers and making insurance easier to understand is always our goal. 😊 We appreciate you choosing our State Farm team and are proud to serve our South Philadelphia community! 📍🏡"
Bahiyyah Richards
September 4, 2026
"I got to work with CYNTHIA. She was great at getting policy started and built a good connection! She was also very clear in communicating on my policy and how it works and what the next steps should be."
"Thank you for the great review! 😊 Cynthia takes pride in building relationships with her customers while keeping policy details, coverage, and next steps clear from the start. From a quick insurance quote to an easy claims experience, that’s exactly the level of service we want customers to find with our South Philadelphia State Farm team. 📋✅
We appreciate your trust in Cynthia and the 5-star review! ❤️⭐"
Tara Ingram
September 3, 2026
"Great customer service from this Awesome State Farm Team!! I’ve been working with Renee who is very knowledgeable.
Cynthia is awesome too!"
"Thank you for trusting our team with your insurance needs, fine stars for Renee and Cynthia means a lot to us! ⭐ Our Broad Street office is fortunate to have such knowledgeable team members representing State Farm. We’re so pleased that you’ve found our staff easy to reach, your quotes prompt, and the claims process quick and easy. 😊📞 We appreciate you taking the time to share your experience!🏡"
Sarah Britton-France
September 2, 2026
"*EDIT:
Lest we not forget Leanne!! She’s another equally helpful team member. She stepped in to answer some new questions and didn’t miss a beat! Great conversation and very helpful, frank, yet friendly.
The team here is outstanding and so is the customer service experience!! Cynthia nurtured her contact with me over about 6 months, but she wasn’t pushy at all. She kind of stood in the shadows with a gentle nudge here and there and one day it was exactly what I was looking for, literally! I couldn’t find her information, and then she called. No pressure, all helpful. She quoted me the best premiums by far!"
"Thank you for sharing such a thoughtful review! 😊 We’re so happy to hear about your experience with Cynthia. She takes pride in building strong relationships with her customers, staying responsive, and following up without ever making anyone feel pressured. Being there with the right information when the timing is right is exactly the kind of customer experience we strive for. ❤️
And we love that the timing worked out just right—along with a great premium! 🙌 Thank you for trusting Cynthia and our Broad Street team with your coverage. We’re grateful to serve our South Philadelphia community and so glad to have you as part of our State Farm family! 🏡📍"
Will Steacy
September 1, 2026
"Cynthia is the best! She’s so easy to work with and she made sure to answer all my questions with a smile :) thanks again !"
"We appreciate you taking the time to share this! 😊 Cynthia has a way of making insurance questions feel a whole lot easier, and all of us at our Broad Street office love hearing that she took the time to make sure you felt comfortable and had all the answers you needed. That kind of friendly, helpful service is exactly what we want every customer to experience, because you shouldn’t have to second-guess your coverage. ✅☎️
We’re so glad you chose State Farm for your insurance needs, and our team here in South Philadelphia is truly thankful your support!🚗🏡"
slink lake
August 28, 2026
"Incredible customer service. This team is top notch and a blessing to work with. They are patient and straight forward when it comes to actually helping you understand your best coverage options."
"What a wonderful review—thank you! 😊 Helping our customers understand their options is just as important to us as helping them find the right coverage. Insurance can come with a lot of questions, and we want you to feel informed and confident about the choices you’re making, never rushed or confused. 🏡🚗
We’re especially happy to hear that our team on Broad Street was easy to reach and that your experience with quotes, coverage questions, and the claims process was straightforward. Our State Farm team is proud to serve South Philadelphia, and we appreciate you trusting us with your insurance needs! ❤️🙌"
Michaela Branch
August 28, 2026
"Cynthia was very helpful with getting my renters insurance set up."
"Thanks so much for the kind words! 😊 We’re happy Cynthia made getting your renters insurance set up simple and easy. Whether you’re protecting your apartment, your belongings, or just have questions about your coverage, Cynthia and the rest of the team at our Broad Street office are always here to answer your questions and walk you through the process. Having a team you can actually reach and rely on can make all the difference, especially when it comes to protecting the things that matter to you. 📋
We appreciate you choosing us for your renters insurance and are proud to be here for our South Philadelphia neighbors whenever you need us! 🔑❤️"
Ann White
August 27, 2026
"‘26: I needed to review and renew my policy and Cynthia assisted me in a timely manner! Always very helpful!
‘25: Erica's office handled everything I needed this past year and I have renewed renters insurance with them for this upcoming year. Thanks!
‘24: I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."
"Thank you Ann. We are glad you had a great experience. We look forward to handling all of your insurance needs!
"
Katy Harkins
August 21, 2026
"I recently worked with Cynthia to review some insurance quotes. She was very professional and responded quickly to all my questions. Cynthia made me feel like she was truly my “good neighbor”. If you need insurance help in PA, give her a call."
"Thank you for taking the time to recognize Cynthia! ❤️ She takes a lot of pride in being responsive, professional, and genuinely helpful when customers are comparing insurance quotes and figuring out what works best for them. Knowing she made you feel like you had a true “good neighbor” in your corner is exactly the kind of experience we hope to provide. 😊
Thank you for recommending Cynthia and our team—from our Broad Street office, we’re proud to be a trusted resource for our South Philadelphia community and customers throughout PA. 📍🏡🚗"
God “Divine strenght in Faith” First
August 3, 2026
"Excellent 💯"
"Thank you! 💯 We’re so glad you had an excellent experience with our team. We appreciate you choosing our Broad Street State Farm office and trusting us with your insurance needs here in South Philadelphia! ❤️"
wendy maxwell
July 30, 2026
"Leanne is an amazing agent. She is knowlegable, thorough, and is always available to help and walk you through any thing you need. I highly reccimend her."
"Thank you for the shout out for Leanne!🙌 We’re so thankful her knowledge and attention to detail come through when you need help, especially when it’s time to review coverage and make sense of next steps.🏡📋
Being easy to reach and ready to explain things clearly is a big part of how we serve customers at our office. Thanks for recommending us and for such wonderful accolades!☎️✅✨"
Karen Brooks
July 30, 2026
"Cynthia is a delight to work with -- very detailed, helpful, and friendly. I had to make some homeowner policy changes and felt like I was talking to a friend rather than a businessperson. Overall the process was smooth and easy."
"Thank you for such kind words, we really appreciate you taking the time to share this! 😊 We’re so happy that Cynthia could help you on your homeowner policy changes with clear details, quickly answers, and conversation that felt comfortable.🏡❤️
Making adjustments shouldn’t be stressful, so we are happy to hear the process stayed smooth from start to finish.✨
Thanks again for trusting our State Farm team!"
Sahand Amini
July 29, 2026
"Leanne was very kind and did an amazing job quickly fixing all of my policies for me. Thanks to her for all the help"
"Thank you for the kind note!😊 We’re so glad Leanne was able to quickly help you get your policies sorted out and adjusted the way you needed.✅
Fast, accurate service with a smile is what we aim for at our State Farm office, so you’re not left waiting when things come up. Thanks again for trusting us and taking the time to share your feedback .🙌"
Courtney Hockaday
July 28, 2026
"This office is quick to call back, make policy adjustments, meet needs, etc. Everyone is knowledgeable and friendly!"
"Thank you for such great feedback!😊 We are so glad you had a smooth experience with our team— whether it’s getting back to you quickly☎️, handling policy adjustments, or making sure your coverage fits your needs✅.
At our State Farm office, we aim to be easy to reach and thorough every step of the way. Thank you again for choosing us, and for sharing your experience! 🏡"
Lamont Brooks
July 17, 2026
"Cynthia is a great State Farm Insurance agent. She is always kind and is a pleasure to work with. She often reaches out to inform me of any changes in my policy or changes I can make to it that can save me money. Customer service is A++!!!"
"Hi Lamont, thank you for your wonderful review! 😊
We’re so glad to hear about your positive experience with Cynthia! Providing proactive, personalized service and helping our customers understand their coverage while identifying opportunities to save is what we’re all about. 🚗🏡
We truly appreciate your kind words and thank you for choosing our State Farm team! ❤️"
Rick Hastings
June 25, 2026
"I really appreciate the help from the Agent Erica Bantom Martin’s office. Diamond and Renee answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Erica and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."
"Thank you for your review! 😊 We really appreciate you taking the time to share your experience.
We’re glad we could help you find a great value on your insurance. Whether it’s home, auto, health, or life—our team is committed to helping customers choose the best coverage that fits their needs and budget. 🚗🏡
Thank you for choosing our State Farm office! ❤️"
jon sibol
June 23, 2026
"Leanne was a pleasure to work with. Very professional and thorough!"
"Thank you for your review! 😊
We’re glad we could help you find a great value on your insurance. Our team is committed to helping customers choose coverage that fits their needs and budget. 🚗🏡
Thank you for choosing our State Farm office! "
Jeannie J
June 12, 2026
"I had the pleasure of working with Leanne... Who is very knowledgeable, was very patient with my less than adequate knowledge of the insurance world... She is a good listener, picking up on things I never would have, re my insurance needs...
Definitely Recommend!!"
"Thank you for your kind words and recommendation! 😊✨
We’re delighted to hear that Leanne provided knowledgeable, patient, and attentive service. Taking the time to understand each customer’s unique needs and helping them feel confident in their coverage is an important part of what every member of our State Farm office does every day. 📄🏡
We appreciate your trust in our State Farm team and look forward to serving you in the future! 🚗❤️"
Khalil P
June 10, 2026
"Exceptional service hands down very knowledgeable in regards to my needs made me feel comfortable with switching over, direct but extremely helpful. I will definitely recommend Ms. Peake for her outstanding customer care an also refer anyone that might need assistance. Thank you, so much!"
"Thank you for your kind review! 😊 We’re thrilled to hear that Leanne provided such knowledgeable, personalized service and made your transition to our office a comfortable one. Helping our customers make informed decisions and feel confident in their coverage is what we’re all about. 🚗🏡 We truly appreciate your recommendation and thank you for choosing our State Farm team! "
Sabrina Crews
June 5, 2026
"I have been with State Farm Erica Benton office for some years. Miss Renee and Cynthia have always been so helpful. I left for auto for a little while due to prices, but I am back. They are always so friendly and helpful some days I have been on the phone for over an hour of them trying figure things out for me. Erica has spend over an hour explaining life insurance policies to me as well. Overall I just want say thank you to these wonderful ladies for all their help over the years. It has been so nice to not have to worry about issues with insurance because I know they have by back."
"Thank you so much for your kind words! 😊 We’re honored to have been able to assist you over the years, and we’re especially grateful for your trust in our team. Renee, Cynthia, Erica, and the rest of our State Farm office truly care about helping our customers protect what matters most.❤️
We’re so glad you chose to come back to our office—whether it’s answering questions, reviewing coverage options, or helping you navigate life’s changes, we’re always here to help you make informed decisions and feel confident about your insurance needs. 🏡🚗❤️
Thank you for being part of our State Farm family. We appreciate your loyalty and look forward to being there for you for many years to come! "
Dianne Myers
June 4, 2026
"I spoke with Cynthia today and she was very sweet and very knowledgeable. She’s a definite plus for your organization."
"Thank you for sharing your experience!😊 We are glad Cynthia was able to help you with your questions and provide clear, knowledgeable guidance. At our State Farm office, we focus on responsive customer service so that you can feel confident in your insurance decisions. 📄✅
We appreciate you choosing State Farm and taking the time to leave a review!"
Christin Bassett
June 3, 2026
"I am so very glad that I signed up with Erica's office more than twenty years ago now. Since back then when she and her team first helped me with condo and auto coverage, they have stayed with me as I moved to the suburbs and had a family. Today, Cynthia was an amazing resource helping get one of my sons set up with the Steer Clear discount when we ran into some hurdles. Am very grateful for the team's help, and how easy they make things that seem hard. Definitely recommend Erica Bantom's office highly and a big shout out for Cynthia!"
"Thank you so much for the 5-star rating, Christin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Dylan Curry
May 15, 2026
"I needed an insurance binder for my wedding, and they were extremely helpful and quick. I worked with Cynthia who answered all of my questions and got me a great deal."
"Thank you so much for your kind words! 🎉 We're thrilled to hear that Cynthia and our team could provide you with quick, helpful service for your wedding insurance binder. We're dedicated to making your insurance experience smooth, stress-free, and tailored to your needs; whether it's for weddings, auto, home, or life insurance. 🚗🏡💼 Thank you for trusting us with such an important moment in your life and congratulations on your upcoming wedding!❤️ #StateFarm #Weddinginsurance #CustomerFirst #InsuranceMadeEasy"
Nasir booker
May 7, 2026
"Some of the most helpful agents I've encountered. Very understanding and efficient when it comes to any issues. Top tier 👌🏿"
"Thank you so much for your kind words! We’re thrilled to hear our agents provided such excellent service. Your satisfaction is our priority and we’re here to help with all your insurance needs—whether it’s auto, home, life, or more. 🚗🏡💼 Thanks again for choosing us and for your great review! 😁"