State Farm® Insurance Agent Erica Bantom Martin

"Had a wonderful experience on the phone with Cynthia today. Extremely helpful on getting me quotes for my renters and auto mobile coverages. Would highly recommend this State Farm office as they were very helpful and attentive to my needs."

"Had renters insurance with Erica for a few years, barely even had to think about it. Even switching addresses, everything was extremely painless and transparent. The team there was always available to answer questions and I will definitely go straight back once I need renters insurance again!"

"Excellent customer service and always efficient in responding to my queries."

"Erica and her team have been great to work with! Recently worked with Cynthia to update a policy and she was professional, friendly, and efficient! Highly recommend Erica and her team!"

"I've been with this office for many years now. The team here is always willing to assist and go the extra mile to satisfy clients needs. I'm glad to have chosen this office and will continue to refer more potential clients to them."

"This is my first Google review, and Erica Bantom Martin absolutely deserves it. It was my first time needing renter's insurance, and Ryan made the entire process seamless. He was extremely patient with all of my questions and went out of his way to ensure the policy met all the requirements for my apartment. Best of all, Ryan handled everything over the phone in just a few minutes—I didn’t have to fill out any online forms that would take days to process. Outstanding service from start to finish."

"Update 1 year later: Erica's office handled everything I needed this past year and I have renewed renters insurance with them for this upcoming year. Thanks! I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."

"I had an amazing experience working with Erica Bantom Martin at State Farm! She was incredibly knowledgeable, friendly, and made the whole process smooth and stress-free. Erica took the time to thoroughly explain all my options and helped me find the perfect coverage to fit my needs. You can tell she genuinely cares about her clients and goes above and beyond to provide outstanding service. Highly recommend to anyone looking for a reliable and trustworthy insurance agent!"

"I had such a positive experience here. Erica is a joy to be around and I love her staff! Couldn’t recommend more."

"Very easy to work with and helpful"

"Great insurance agent and team in Philly. The staff is always very helpful and kind on the phone. Recently, had help from Cynthia on making a policy change and she was super efficient, handling everything I needed in one quick call!"

"Great service"

"Cynthia is great! She is always taking care of my insurance needs!"

"I needed my policy switched from NC to PA. Cynthia made this process extremely simple and easy. She was very friendly and helpful throughout the process answering any questions I had."

"Erica was very helpful in identifying policy changes that I needed to make. She was friendly and cordial on our call, listened to my concerns, and answered all my questions."

"I needed help with switching my policy to a different address and Cynthia helped me the entire time! She answered any and all of my questions and helped me understand the process. I’m very grateful she made this an easy process!!"

"The customer service here is top tier! Cynthia is efficient, kind, and very accommodating. I switched from a competitor and I made the right decision."

"Erica and her team are professional and very knowledgeable. She's been my agent for 10+ years. I rest easy knowing she has the best interest of my family. If you're in search of an Agent give her a call."

"A GREAT Agent and a GREAT staff. I fully recommend Erica Bantom Martin State Farm Insurance Agency to any and everyone for your insurance needs. They will provide you with top service and will leave no stone unturned with answers to all of your question. Give Erica Bantom Martin a call TODAY. You won't be disappointed."

"Amazingly Awesome, Hospitable,and helpful."

"Great service! Erica is there for me for all of needs and is extremely responsive and professional. Whenever I need her she’s always there to provide support."

"Erica Martin provides excellent service. She is caring, competent and ensures that we receive the best rates for our products."

"State Farm is always outstanding and my recent call with Cynthia was no exception. Switching coverage on my car was seamless. She was patient and very helpful. She made sure that I received and reviewed my electronic documents. She also explained when I would be able to view the changes in the system. Thank you! I’ve been a customer for over 20 years and the customer service has never faltered!"

"Cynthia has been super helpful with my renter’s insurance and figuring out car insurance, highly recommend! Very kind and patient and down to walk through all the aspects of a policy and choices"

"I have been a State Farm client for many years. So very satisfied with the customer service. Every time I request information I get a prompt response. Today October 29th, 2024, I called to add a household member to my Rental Liability Insurance and Cynthia the State Farm staff employee was very helpful and resolved my request very quickly. Also, she was very courteous and took her time to answer my questions."