Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Heather Adcock

Heather Adcock

October 15, 2026

5 out of 5 rating by Heather Adcock
"She was amazing. She explained everything so I could understand it. Very polite and made me smile the whole time. Superb service."
We responded:
"Thank you so much for your kind words! ❤️ We’re thrilled to hear that Erica and her team made your auto insurance experience easy to understand and enjoyable! Providing friendly, knowledgeable service is always our goal here at our State Farm office. 📋✅

We appreciate you trusting us with your insurance needs and look forward to being here whenever you need us! 😊"
Profile photo of Stephen Wimbley

Stephen Wimbley

October 1, 2026

3 out of 5 rating by Stephen Wimbley
"I have been with this company for some years now and I love the service that Erica and Cynthia provide they’re always professional and polite , and always consistent and always willing to make sure that my needs are always addressed and you can tell that this is there passion making sure that there customer is satisfied and they treat you like family and I thank you guys for y’all service as well and all that you have done !"
We responded:
"Thank you so much for your continued loyalty and such thoughtful words! We truly appreciate your recognition, and are so happy to hear that Erica, Cynthia, and the rest of the team consistently made you feel valued and cared for. At our office, we believe in treating our customers like family, and it means so much to know that you’ve experienced just that! 😊

If there’s anything we could do to make your experience a five-star one, we always welcome your feedback. Thank you again for being part of our State Farm family!🏡❤️"
Profile photo of Radee Hammett

Radee Hammett

September 30, 2026

5 out of 5 rating by Radee Hammett
"I have had the pleasure of being helped by Ms.Cynthia who has always been kind and helpful with all my needs. She also displays patience while on the call with me."
We responded:
"We love hearing this about Cynthia! 😊 Her kindness, patience, and commitment to providing exceptional customer service are such an important part of our State Farm team.

Thank you for trusting our South Philadelphia office with your insurance needs. We’re always just a call away when you need us! ❤️☎️🏡"
Profile photo of Xiomara Ortiz

Xiomara Ortiz

September 29, 2026

5 out of 5 rating by Xiomara Ortiz
"I have new to State Farm and been with Erica Benton office for 5 months. Cynthia has been very helpful and was able to assist me and get things done in a timely fashion. I am very appreciative!"
We responded:
"We’re so happy to have you as part of our State Farm family! ❤️ It’s wonderful to hear that Cynthia has made your first few months with our office a positive experience with prompt, dependable service. 😊

Thank you for choosing our State Farm office—we truly appreciate your trust in our team! 🏡🚗"
Profile photo of Lance McDermott

Lance McDermott

September 24, 2026

5 out of 5 rating by Lance McDermott
"Great place to do business. I worked with Cynthia, she made the process easy, simple, and effective. Would recommend to anyone looking for insurance support."
We responded:
"Thank you for the great review! 😊 We really appreciate you sharing your experience and we’re so glad Cynthia made the insurance process easy and straightforward. Whether you need auto insurance, home insurance, or help reviewing your coverage, our team is here to provide personalized service for your insurance needs. ❤️🏡🚗

Thank you for your recommendation and for choosing our State Farm office!"
Profile photo of Dadmary Cruz

Dadmary Cruz

September 23, 2026

5 out of 5 rating by Dadmary Cruz
"I spoke to Leanne Peake, I have never had someone helped by explaining everything, getting the coverage I needed, and answered all my questions. She has been the best I ever had compared to other agents. I'm happy I chose State farm. Very professional and great customer service, Thank you."
We responded:
"What a wonderful compliment to Leanne, thank you for sharing! ❤️ Making sure you understand your coverage and feel confident in your choices is such an important part of the State Farm experience. We’re happy to hear Leanne was thorough, easy to reach, and there to answer every question along the way. 😊

Thank you for choosing our South Philadelphia State Farm office—we’re grateful to have you with us! 🚗🏡"
Profile photo of juanita lawrence

juanita lawrence

September 8, 2026

5 out of 5 rating by juanita lawrence
"I’ve been with this office for approx 23 yrs and never had an issue. They are pricey but State Farm is all I know and sometimes you have to pay for good service."
We responded:
"Wow! 23 years with our State Farm office means so much to us! ❤️ We’re incredibly grateful for your loyalty and for the trust you’ve placed in our team to provide dependable service for your auto insurance over the years. 🚗

Relationships like yours are what make what we do so rewarding. Here’s to many more years! 😊🎉🏠"
Profile photo of Anthony Davis

Anthony Davis

September 4, 2026

5 out of 5 rating by Anthony Davis
"Cynthia is awesome ❤️ she was patient 💜 Very enlightening 💛 and just a overall positive experience ❤️💜💛"
We responded:
"Thank you for sharing such kind words about Cynthia! ❤️ We’re so glad her patience, knowledge, and positive approach made your experience a great one. Providing clear answers and making insurance easier to understand is always our goal. 😊 We appreciate you choosing our State Farm team and are proud to serve our South Philadelphia community! 📍🏡"
Profile photo of Bahiyyah Richards

Bahiyyah Richards

September 4, 2026

5 out of 5 rating by Bahiyyah Richards
"I got to work with CYNTHIA. She was great at getting policy started and built a good connection! She was also very clear in communicating on my policy and how it works and what the next steps should be."
We responded:
"Thank you for the great review! 😊 Cynthia takes pride in building relationships with her customers while keeping policy details, coverage, and next steps clear from the start. From a quick insurance quote to an easy claims experience, that’s exactly the level of service we want customers to find with our South Philadelphia State Farm team. 📋✅

We appreciate your trust in Cynthia and the 5-star review! ❤️⭐"
Profile photo of Tara Ingram

Tara Ingram

September 3, 2026

5 out of 5 rating by Tara Ingram
"Great customer service from this Awesome State Farm Team!! I’ve been working with Renee who is very knowledgeable.

Cynthia is awesome too!"
We responded:
"Thank you for trusting our team with your insurance needs, fine stars for Renee and Cynthia means a lot to us! ⭐ Our Broad Street office is fortunate to have such knowledgeable team members representing State Farm. We’re so pleased that you’ve found our staff easy to reach, your quotes prompt, and the claims process quick and easy. 😊📞 We appreciate you taking the time to share your experience!🏡"
Profile photo of Sarah Britton-France

Sarah Britton-France

September 2, 2026

5 out of 5 rating by Sarah Britton-France
"*EDIT:
Lest we not forget Leanne!! She’s another equally helpful team member. She stepped in to answer some new questions and didn’t miss a beat! Great conversation and very helpful, frank, yet friendly.

The team here is outstanding and so is the customer service experience!! Cynthia nurtured her contact with me over about 6 months, but she wasn’t pushy at all. She kind of stood in the shadows with a gentle nudge here and there and one day it was exactly what I was looking for, literally! I couldn’t find her information, and then she called. No pressure, all helpful. She quoted me the best premiums by far!"
We responded:
"Thank you for sharing such a thoughtful review! 😊 We’re so happy to hear about your experience with Cynthia. She takes pride in building strong relationships with her customers, staying responsive, and following up without ever making anyone feel pressured. Being there with the right information when the timing is right is exactly the kind of customer experience we strive for. ❤️

And we love that the timing worked out just right—along with a great premium! 🙌 Thank you for trusting Cynthia and our Broad Street team with your coverage. We’re grateful to serve our South Philadelphia community and so glad to have you as part of our State Farm family! 🏡📍"
Profile photo of Will Steacy

Will Steacy

September 1, 2026

5 out of 5 rating by Will Steacy
"Cynthia is the best! She’s so easy to work with and she made sure to answer all my questions with a smile :) thanks again !"
We responded:
"We appreciate you taking the time to share this! 😊 Cynthia has a way of making insurance questions feel a whole lot easier, and all of us at our Broad Street office love hearing that she took the time to make sure you felt comfortable and had all the answers you needed. That kind of friendly, helpful service is exactly what we want every customer to experience, because you shouldn’t have to second-guess your coverage. ✅☎️

We’re so glad you chose State Farm for your insurance needs, and our team here in South Philadelphia is truly thankful your support!🚗🏡"
Profile photo of slink lake

slink lake

August 28, 2026

5 out of 5 rating by slink lake
"Incredible customer service. This team is top notch and a blessing to work with. They are patient and straight forward when it comes to actually helping you understand your best coverage options."
We responded:
"What a wonderful review—thank you! 😊 Helping our customers understand their options is just as important to us as helping them find the right coverage. Insurance can come with a lot of questions, and we want you to feel informed and confident about the choices you’re making, never rushed or confused. 🏡🚗

We’re especially happy to hear that our team on Broad Street was easy to reach and that your experience with quotes, coverage questions, and the claims process was straightforward. Our State Farm team is proud to serve South Philadelphia, and we appreciate you trusting us with your insurance needs! ❤️🙌"
Profile photo of Michaela Branch

Michaela Branch

August 28, 2026

5 out of 5 rating by Michaela Branch
"Cynthia was very helpful with getting my renters insurance set up."
We responded:
"Thanks so much for the kind words! 😊 We’re happy Cynthia made getting your renters insurance set up simple and easy. Whether you’re protecting your apartment, your belongings, or just have questions about your coverage, Cynthia and the rest of the team at our Broad Street office are always here to answer your questions and walk you through the process. Having a team you can actually reach and rely on can make all the difference, especially when it comes to protecting the things that matter to you. 📋

We appreciate you choosing us for your renters insurance and are proud to be here for our South Philadelphia neighbors whenever you need us! 🔑❤️"
Profile photo of Ann White

Ann White

August 27, 2026

5 out of 5 rating by Ann White
"‘26: I needed to review and renew my policy and Cynthia assisted me in a timely manner! Always very helpful!

‘25: Erica's office handled everything I needed this past year and I have renewed renters insurance with them for this upcoming year. Thanks!

‘24: I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."
We responded:
"Thank you Ann. We are glad you had a great experience. We look forward to handling all of your insurance needs!
"
Profile photo of Katy Harkins

Katy Harkins

August 21, 2026

5 out of 5 rating by Katy Harkins
"I recently worked with Cynthia to review some insurance quotes. She was very professional and responded quickly to all my questions. Cynthia made me feel like she was truly my “good neighbor”. If you need insurance help in PA, give her a call."
We responded:
"Thank you for taking the time to recognize Cynthia! ❤️ She takes a lot of pride in being responsive, professional, and genuinely helpful when customers are comparing insurance quotes and figuring out what works best for them. Knowing she made you feel like you had a true “good neighbor” in your corner is exactly the kind of experience we hope to provide. 😊

Thank you for recommending Cynthia and our team—from our Broad Street office, we’re proud to be a trusted resource for our South Philadelphia community and customers throughout PA. 📍🏡🚗"
Profile photo of God “Divine strenght in Faith” First

God “Divine strenght in Faith” First

August 3, 2026

5 out of 5 rating by God “Divine strenght in Faith” First
"Excellent 💯"
We responded:
"Thank you! 💯 We’re so glad you had an excellent experience with our team. We appreciate you choosing our Broad Street State Farm office and trusting us with your insurance needs here in South Philadelphia! ❤️"
Profile photo of wendy maxwell

wendy maxwell

July 30, 2026

5 out of 5 rating by wendy maxwell
"Leanne is an amazing agent. She is knowlegable, thorough, and is always available to help and walk you through any thing you need. I highly reccimend her."
We responded:
"Thank you for the shout out for Leanne!🙌 We’re so thankful her knowledge and attention to detail come through when you need help, especially when it’s time to review coverage and make sense of next steps.🏡📋

Being easy to reach and ready to explain things clearly is a big part of how we serve customers at our office. Thanks for recommending us and for such wonderful accolades!☎️✅✨"
Profile photo of Karen Brooks

Karen Brooks

July 30, 2026

5 out of 5 rating by Karen Brooks
"Cynthia is a delight to work with -- very detailed, helpful, and friendly. I had to make some homeowner policy changes and felt like I was talking to a friend rather than a businessperson. Overall the process was smooth and easy."
We responded:
"Thank you for such kind words, we really appreciate you taking the time to share this! 😊 We’re so happy that Cynthia could help you on your homeowner policy changes with clear details, quickly answers, and conversation that felt comfortable.🏡❤️

Making adjustments shouldn’t be stressful, so we are happy to hear the process stayed smooth from start to finish.✨

Thanks again for trusting our State Farm team!"
Profile photo of Sahand Amini

Sahand Amini

July 29, 2026

5 out of 5 rating by Sahand Amini
"Leanne was very kind and did an amazing job quickly fixing all of my policies for me. Thanks to her for all the help"
We responded:
"Thank you for the kind note!😊 We’re so glad Leanne was able to quickly help you get your policies sorted out and adjusted the way you needed.✅

Fast, accurate service with a smile is what we aim for at our State Farm office, so you’re not left waiting when things come up. Thanks again for trusting us and taking the time to share your feedback .🙌"
Profile photo of Courtney Hockaday

Courtney Hockaday

July 28, 2026

5 out of 5 rating by Courtney Hockaday
"This office is quick to call back, make policy adjustments, meet needs, etc. Everyone is knowledgeable and friendly!"
We responded:
"Thank you for such great feedback!😊 We are so glad you had a smooth experience with our team— whether it’s getting back to you quickly☎️, handling policy adjustments, or making sure your coverage fits your needs✅.

At our State Farm office, we aim to be easy to reach and thorough every step of the way. Thank you again for choosing us, and for sharing your experience! 🏡"
Profile photo of Lamont Brooks

Lamont Brooks

July 17, 2026

5 out of 5 rating by Lamont Brooks
"Cynthia is a great State Farm Insurance agent. She is always kind and is a pleasure to work with. She often reaches out to inform me of any changes in my policy or changes I can make to it that can save me money. Customer service is A++!!!"
We responded:
"Hi Lamont, thank you for your wonderful review! 😊

We’re so glad to hear about your positive experience with Cynthia! Providing proactive, personalized service and helping our customers understand their coverage while identifying opportunities to save is what we’re all about. 🚗🏡

We truly appreciate your kind words and thank you for choosing our State Farm team! ❤️"
Profile photo of Rick Hastings

Rick Hastings

June 25, 2026

5 out of 5 rating by Rick Hastings
"I really appreciate the help from the Agent Erica Bantom Martin’s office. Diamond and Renee answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Erica and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."
We responded:
"Thank you for your review! 😊 We really appreciate you taking the time to share your experience.

We’re glad we could help you find a great value on your insurance. Whether it’s home, auto, health, or life—our team is committed to helping customers choose the best coverage that fits their needs and budget. 🚗🏡

Thank you for choosing our State Farm office! ❤️"
Profile photo of jon sibol

jon sibol

June 23, 2026

5 out of 5 rating by jon sibol
"Leanne was a pleasure to work with. Very professional and thorough!"
We responded:
"Thank you for your review! 😊

We’re glad we could help you find a great value on your insurance. Our team is committed to helping customers choose coverage that fits their needs and budget. 🚗🏡

Thank you for choosing our State Farm office! "
Profile photo of Jeannie J

Jeannie J

June 12, 2026

5 out of 5 rating by Jeannie J
"I had the pleasure of working with Leanne... Who is very knowledgeable, was very patient with my less than adequate knowledge of the insurance world... She is a good listener, picking up on things I never would have, re my insurance needs...
Definitely Recommend!!"
We responded:
"Thank you for your kind words and recommendation! 😊✨

We’re delighted to hear that Leanne provided knowledgeable, patient, and attentive service. Taking the time to understand each customer’s unique needs and helping them feel confident in their coverage is an important part of what every member of our State Farm office does every day. 📄🏡

We appreciate your trust in our State Farm team and look forward to serving you in the future! 🚗❤️"