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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Hastings

June 25, 2026

5  out of  5
rating by Rick Hastings
"I really appreciate the help from the Agent Erica Bantom Martin’s office. Diamond and Renee answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Erica and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."
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jon sibol

June 23, 2026

5  out of  5
rating by jon sibol
"Leanne was a pleasure to work with. Very professional and thorough!"
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Jeannie J

June 12, 2026

5  out of  5
rating by Jeannie J
"I had the pleasure of working with Leanne... Who is very knowledgeable, was very patient with my less than adequate knowledge of the insurance world... She is a good listener, picking up on things I never would have, re my insurance needs...
Definitely Recommend!!"
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Khalil P

June 10, 2026

5  out of  5
rating by Khalil P
"Exceptional service hands down very knowledgeable in regards to my needs made me feel comfortable with switching over, direct but extremely helpful. I will definitely recommend Ms. Peake for her outstanding customer care an also refer anyone that might need assistance. Thank you, so much!"
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Sabrina Crews

June 5, 2026

5  out of  5
rating by Sabrina Crews
"I have been with State Farm Erica Benton office for some years. Miss Renee and Cynthia have always been so helpful. I left for auto for a little while due to prices, but I am back. They are always so friendly and helpful some days I have been on the phone for over an hour of them trying figure things out for me. Erica has spend over an hour explaining life insurance policies to me as well. Overall I just want say thank you to these wonderful ladies for all their help over the years. It has been so nice to not have to worry about issues with insurance because I know they have by back."
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Dianne Myers

June 4, 2026

5  out of  5
rating by Dianne Myers
"I spoke with Cynthia today and she was very sweet and very knowledgeable. She’s a definite plus for your organization."
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Christin Bassett

June 3, 2026

5  out of  5
rating by Christin Bassett
"I am so very glad that I signed up with Erica's office more than twenty years ago now. Since back then when she and her team first helped me with condo and auto coverage, they have stayed with me as I moved to the suburbs and had a family. Today, Cynthia was an amazing resource helping get one of my sons set up with the Steer Clear discount when we ran into some hurdles. Am very grateful for the team's help, and how easy they make things that seem hard. Definitely recommend Erica Bantom's office highly and a big shout out for Cynthia!"
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Dylan Curry

May 15, 2026

5  out of  5
rating by Dylan Curry
"I needed an insurance binder for my wedding, and they were extremely helpful and quick. I worked with Cynthia who answered all of my questions and got me a great deal."
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Nasir booker

May 7, 2026

5  out of  5
rating by Nasir booker
"Some of the most helpful agents I've encountered. Very understanding and efficient when it comes to any issues. Top tier 👌🏿"
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Fahad I

May 7, 2026

5  out of  5
rating by Fahad I
"As someone moving from out of state, Cynthia did a great job in explaining coverages and differences and was extremely friendly and knowledgeable. Highly recommend this office purely based on my extremely positive interactions thus far"
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suzie quin

May 6, 2026

5  out of  5
rating by suzie quin
"they helped me with setting up my policy at my new apt. super fast and easy process. thank you!"
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Regina Battle

May 5, 2026

5  out of  5
rating by Regina Battle
"This State Farm agency is more then just a business they treat their clients like family. Such a breath of fresh air. Between Erica making sure if you have any concerns, and if you are unable to figure them out by yourself she is more then willing to explain things to you. And Renee Raysor Winstead is the agent at Erick's office that I look forward to seeing, when I go to the office in person. And don't be surprised if you see other clients there looking for Renee. Most importantly, Renee makes your experience safe. I look forward to my next visit. I HIGHLY RECOMMEND THIS STATE FARM AGENCY. 🙏"
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Jorge Martin Lizarraga Navarro

April 27, 2026

5  out of  5
rating by Jorge Martin Lizarraga Navarro
"Excelente servicio muy llanos a brindar información y el apoyo necesario me hicieron sentir como parte de una familia"
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Nate Yoa

April 23, 2026

5  out of  5
rating by Nate Yoa
"Cynthia helped with starting my first renters insurance policy, she was very polite and made understanding everything very easy"
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Hailey Jourdan

April 23, 2026

5  out of  5
rating by Hailey Jourdan
"I always have a great experience with the Erica Martin office. Communication is clear and concise and quick (something we all can appreciate). Thanks!"
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Artrice Braxton

April 22, 2026

5  out of  5
rating by Artrice Braxton
"This agency provides excellent service. The staff is knowledgeable friendly and patient"
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Genesis Roman

April 14, 2026

5  out of  5
rating by Genesis Roman
"Currently in the middle of moving and had to update my policy. The folks over at State Farm made transferring my policy an easy and seamless process. Special shout out to Cynthia Salgado for getting back to me in a timely manner and confirming the necessary changes."
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Rashad Waleed

February 13, 2026

5  out of  5
rating by Rashad Waleed
"THIS TEAM IS TOP-TIER!!! Erica, Cynthia, Ryan and Renee are the BEST in the City!! Have been a client for over 20yrs...outstanding service!!"
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Joe Rodgers

January 21, 2026

5  out of  5
rating by Joe Rodgers
"Had a nice conversation with Ryan today regarding auto insurance and ended up switching to State Farm and saving $75/month."
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grace gentile

December 31, 2025

5  out of  5
rating by grace gentile
"I must say, every time I call there I have a million questions & if it wasn’t for Cynthia I’d feel like a stooge. She’s always so patient & don’t have an issue with explaining. Glad to see people out there happy to help"
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Carlthelia Daniels

December 31, 2025

5  out of  5
rating by Carlthelia Daniels
"Great help, Ryan was very helpful"
We responded:
"Thank you for your awesome 5-star review! 🌟 We’re glad to hear that Ryan provided you with great help and exceptional service at the Erica Bantom Martin State Farm agency. 🤝🚗 Our team is dedicated to making your insurance experience smooth and stress-free. Thanks for choosing us—we’re always here to support all your insurance needs! 🙌 #StateFarm #EricaBantomMartinAgency #CustomerService #InsuranceHelp #HereToServe"
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Timothy Davis

November 25, 2025

5  out of  5
rating by Timothy Davis
"Hello My Name is Timothy! The representative that I. Had the pleasure of speaking with was Cynthia! She was very knowledgeable about what I was calling for and she helped me pick the right policy for me! Thanks Again Cynthia!"
We responded:
"Hi Timothy, thank you for your wonderful feedback!😊 We’re so glad Cynthia could assist you in finding the perfect insurance policy tailored just for you.🛡️At our State Farm office, knowledgeable, and friendly service is our priority to ensure every customer feels confident and supported. If you ever have questions about auto, home, or life insurance, don’t hesitate to reach out! Thanks again for choosing us!🙌"
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Kevin Mathis

October 7, 2025

5  out of  5
rating by Kevin Mathis
"Good morning Renee! I and my Wife Ana just want to again thank you heartedly for your assistance with my State Farm state to state insurance transfer. Every place we went and every where we turned we were met with complications (people gave us half or misleading information). Your calm and professional manner was a great relief for us. Again, thank you!

Respectfully,

Kevin & Ana Mathis"
We responded:
"Hello Kevin & Ana! 🌟

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Renee provided you with exceptional service during your State Farm state-to-state insurance transfer. 🚗📄 Her calm and professional approach truly makes a difference in navigating complex insurance matters.

At the Bantom Martin agency, we pride ourselves on delivering expert guidance and clear, honest information to our valued clients. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out! 🏡🔒

Thanks again for trusting us with your insurance needs. Wishing you both a smooth and worry-free journey ahead! 🚀✨"
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Gina DiGiorgio

October 1, 2025

5  out of  5
rating by Gina DiGiorgio
"I had to move fast and Ryan Elitz was absolutely amazing, he understood what was going on and and made it all work out so timely for me. He made everything so easy and helped me out with anything I needed as a first time mover. I HIGHLY recommend State Farm and definitely ask for Ryan!"
We responded:
"Hello!

Thank you so much for your fantastic 5-star review! 🌟 We’re thrilled to hear that Ryan made your move smooth and stress-free with his expert guidance and timely assistance. 🚚💨 Moving can be overwhelming, especially for first-timers, and Ryan is dedicated to making the insurance process easy and clear every step of the way.

At the Bantom Martin agency, we pride ourselves on delivering exceptional customer service and personalized support. If you ever need help with auto, life, home, or renters insurance, don’t hesitate to reach out! 🏠🔑

Thanks again for choosing State Farm and for highly recommending Ryan. We wish you all the best in your new home! 🎉🏡"
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Clarence Barbour

September 30, 2025

5  out of  5
rating by Clarence Barbour
"Cynthia is awesome! She showed a very caring spirit for my situation and went the extra mile to help me get informed of different options. She never made me feel like just a number and was always there to answer my numerous questions patiently. I can’t thank her enough."
We responded:
"Hi there!

We’re so grateful for your kind words about Cynthia! 💙 It’s wonderful to hear how she truly cared about your situation and went above and beyond to provide you with the information and support you needed. At the Bantom Martin agency, we believe every client deserves personalized attention — and Cynthia certainly embodies that spirit.

Thank you for trusting us and for sharing your experience. If you have any more questions or need assistance down the road, we’re always here to help!"