Caitlin Tillson

I am glad I chose this office, their excellent reviews were spot on :) I wanted to switch my car insurance from another company before it renewed in 2 days, and Cynthia was super helpful with getting that done right away so my policy would be effective the same day! I had to call their office twice and got to talk to Cynthia right away without any hold/wait time. She was patient with my rudimentary understanding of car insurance and explained everything (sometimes twice lol). She asked if I needed life insurance so I mentioned offhand that I don't, but that I was having trouble finding any insurer for my professional disability insurance due to a preexisting medical condition, and she was genuinely kind and actually wrote down the name of the condition so she could look into if State Farm would insure someone with it. Overall great experience working with this office!

Rogelio Gonzalez

2

Had a wonderful experience on the phone with Cynthia today. Extremely helpful on getting me quotes for my renters and auto mobile coverages. Would highly recommend this State Farm office as they were very helpful and attentive to my needs.

Noah Richardson

2

Had renters insurance with Erica for a few years, barely even had to think about it. Even switching addresses, everything was extremely painless and transparent. The team there was always available to answer questions and I will definitely go straight back once I need renters insurance again!

William Mendez

3

Excellent customer service and always efficient in responding to my queries.

Raebekkah Pratt-Clarke

3

Erica and her team have been great to work with! Recently worked with Cynthia to update a policy and she was professional, friendly, and efficient! Highly recommend Erica and her team!

Khalil Betts

3

I've been with this office for many years now. The team here is always willing to assist and go the extra mile to satisfy clients needs. I'm glad to have chosen this office and will continue to refer more potential clients to them.

LUKE COLLINS

This is my first Google review, and Erica Bantom Martin absolutely deserves it. It was my first time needing renter's insurance, and Ryan made the entire process seamless. He was extremely patient with all of my questions and went out of his way to ensure the policy met all the requirements for my apartment. Best of all, Ryan handled everything over the phone in just a few minutes—I didn’t have to fill out any online forms that would take days to process. Outstanding service from start to finish.

Semaj Hollins

4

I had an amazing experience working with Erica Bantom Martin at State Farm! She was incredibly knowledgeable, friendly, and made the whole process smooth and stress-free. Erica took the time to thoroughly explain all my options and helped me find the perfect coverage to fit my needs. You can tell she genuinely cares about her clients and goes above and beyond to provide outstanding service. Highly recommend to anyone looking for a reliable and trustworthy insurance agent!

	Closed
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM

Philadelphia, PA

Erica Bantom Martin